We know that sometimes it can be difficult to talk with someone face-to-face or over the phone about breast cancer. Live Chat is a private chat room where you can talk to others in a similar situation about the challenges you’re facing.
All our Live Chat sessions are overseen by an experienced moderator and a specialist nurse who are on hand to answer any questions you may have.
When can I use Live Chat?
Once you’ve registered, join us for the Live Chat session that is most suitable for you. You can even use Live Chat on your mobile phone or tablet. We run two Live Chat sessions each week.
Secondary breast cancer Live Chat: Join us every Tuesday 8.30-9.30pm. This session is only open to people with a diagnosis of secondary breast cancer, which is when the cancer has spread to another part of the body.
The General Live chat service is currently suspended whilst being under review. In the meantime, we will be consulting with both users and staff members as part of the review process to ensure that any service we provide meets the requirements and needs of our users. If you have any questions in relation to this, please contact the Forum team at Moderator@breastcancercare.org.uk
If you don’t have a breast cancer diagnosis but are worried about an upcoming appointment with your doctor or a specialist clinic, please call our helpline or use our forums for support.
How do I use Live Chat?
To use Live Chat you’ll need to register* with us first.
- Complete our registration form to set your username and password for Live Chat.
- You will then be sent a confirmation email, usually within 2 working days.
- Once you have received this email, you’ll be able to join a Live Chat session by clicking on the 'Chat now' button in the top right hand corner of this page.
*If you are already registered for Talk Together, you do not need to register again and can sign in to Live Chat using the same username and password.
If you have any questions or are experiencing any difficulties with Live Chat, please email firstname.lastname@example.org. Please be aware that this email address is checked on weekdays between 9am - 5pm – any queries sent outside of this time will be answered during the next working day.
Our Live Chat sessions take place every Tuesday at 8.30pm - 9.30pm