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Response from SPSO(Especially Jeannie) Hello,
Well I got I response from the Scottish Public Services Ombusman (SPSO). They have closed my case and said they will not be investifatin anyfurther.
They made enquiries with the scottish national screening co-ordinator. There is new Scottish Guidelines out shortly. A \'nursing advisor\' (no name or positon, which makes me wonder did they takwe advice of the very people I complained about???????)has examined my case Becasuse my mother was over 40 (48) this does not place me at any risk.
They have raised tthe adoption issue with the screening service, the new guidelines still do not make any reference to adoption. They hjave refussed to delay the guideline to address this. There is supposed to be another revision soo (in light of guidence recently issued in England) and adoption might be being considered then.
Their advisor had considered my own situation and has came to the conclusion that I recieved a fair assessment (lol!!!) therefore SPSO cannot ask for this assessment ot be reconsidered.
I have been told that I am entitled to ask the NHS Scotland for a second opinion although the guidelines are national there is an element of discretion and another clinician may be prepared to offer me screening (if I am willing to accept the added risks of this) I should ask my GP if this may be possible/worthwhile pusuing
They therefore do not accept that the risk assessment carried out was \'unreasonable\' therefore this officwe will not be takinfg any action and your case will be closed.
They didnt even bother to address two other complaints that I had made.
I\'m really furious, I wasnt even interviewed or nothing.
Merry xmas everyone
XX
Sharleen
Sharleen Hi Sharleen
I am sorry to hear your news. I bet you are left thinking she did not give you a fair hearing. She probably did not even investigate it properly. I am in the same position.
I would suggest writing to her and telling her you do not think it has been properly investigated and that you would like a personal interview. Ask her questions. Also ask her to reply to your other two complaints. Do you mean NHS QIS when you say second opinion? I was not aware that they could offer this. I have lodged my complaint with them but that's my only involvement.
At present I am getting the help of my MSP. Perhaps you could find out who your MSP is and see if he could help you. You could try writing to Any Kerr, Scottish Health Minister. He does not get involved with individual cases but he could point you in the right direction. You could also write to the Scottish Cancer Group.
Re the Guidelines. I have been campaigning for armpit lumps to be put into the guidelines since I was first diagnosed. I'm keeping my fingers crossed that this will be in the revised edition out soon. This will be a great achievement. In future, women presenting armpit lumps to their GP will hopefully get the care I didn't get.
Try to put it into a compartment over Christmas and New Year as not a lot can be done over that time. Open the compartment in January.
Have a good Christmas.
Cheers
Jeannie