Help with ordering

Some local NHS firewalls don’t allow full access to our online ordering system. So if you’re having trouble, you may need to speak to your IT department for clearance.

Order by phone
Call our Orderline on 0345 092 0814.

Order by fax
Use the order form you'll find in our publications catalogue and fax it to 0345 092 0803.

Order by post
Complete the order form you'll find in our publications catalogue and return it to:

Breast Cancer Care Publications
PO Box 33
ROSS ON WYE
HR9 9WA

Order queries
Please keep a copy of your order for your records. You should receive it within 12 working days. If you don’t please call 0345 092 0814 or email orderenquiries@breastcancercare.org.uk 

Other formats available
Most publications are available to download in pdf format from our website. Some titles are also in e-book and audio format for downloading or streaming.

All titles are available in large print, Braille, DAISY format and audio CD on request. Please contact the Publishing team on 0345 092 0814 or email publications@breastcancercare.org.uk for more information.

Postal charges
All our information resources are free, including postage and packing for orders of fewer than 100 items. There is a sliding scale of postal charges for bulk orders:

  • £15 for 101 to 500 items
  • £25 for 501 to 1,000 items
  • £40 for 1,001 items or more.

General publications queries
For general publications queries please call 0345 092 0814 or email publications@breastcancercare.org.uk

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