Moving Forward Online course

No, not at all, the main area of the course is accessible on our Forum and can be accessed any time of day or night. We do run two live sessions over Zoom. The dates and times of the Zoom live sessions will be in your registration confirmation email.

We will send out an email on the start date of your course with joining instructions. It will show you how to set up an account on the Forum, and how to request to join the dedicated private area. There will also be a video to help you get started. 

The email can come at any point throughout the day, so you do not need to be available to receive this. You will also have a week to join the course so do not worry if you are not able to look at this email straight away.

There are 2 live sessions that take place over Zoom and are about an hour long. The first is a Meet and Greet session hosted by your course facilitator. It will give you the chance to get to know people a little better, as well as hearing from our volunteers. The second live session is Ask our Nurses, where you will have the chance to ask any medical questions. You don’t have to attend these, it is a personal decision.

All the information you need is on the course on the Forum, including the times and links that you need. There is no need to 'sign up', just simply follow the Zoom link. If you have any questions, our course facilitators will be happy to respond to your comments. 

Unfortunately, we can’t record these sessions due to confidentiality. You may want to consider booking onto a different course, or perhaps using an alternative such as calling our Helpline or using the Ask our Nurse email service if you miss that session.

Yes, you can ask a question during the live session or put your question in the chatbox. Alternatively, you will be able to ask questions to the nurse by adding a comment on the Forum at any time. You may also wish to speak confidentially to one of our Helpline staff on 0808 800 6000.

Yes, if there are any medical questions, the moderator will refer to our clinical team and post a response usually within 48 hours.

Yes, people are welcome to share as much or as little as they feel comfortable with.

The other members on the course can see your comments along with the moderators and two volunteers that have been assigned to your course.

Our aim is to make this course accessible to everyone regardless of previous exposure to online courses. However, if you encounter any difficulties our team will be there to help you by email or telephone.